Terms of service
These terms govern your use of arkdesignsmz.com and any order you place with us. They are written to be read, not to be survived. If anything here is unclear, ask us before you order.
1. Who you are dealing with
This store is operated by Arkdesigns MZ Digital Printing Services, a sole proprietorship registered in the Philippines and owned by Mary Grace Aquino Holgado, trading as Ark Designs MZ.
- Studio: Binangonan, Rizal, Philippines. The full registered address appears on our DTI and BIR registrations and is provided on request, and with any approved return.
- DTI Certificate of Business Name Registration No. 5248938
- Business Permit No. 7136
- BIR Registered, CRT-040000000-3775
- Email: gee@arkdesignsmz.com
- Hours: Monday to Saturday, 9:00 AM to 5:00 PM. Closed Sundays and Philippine public holidays.
Our store is hosted by Shopify Inc., which provides the e-commerce platform and processes checkout on our behalf.
2. Agreeing to these terms
By browsing this site or placing an order you accept these terms, together with our Privacy Policy, Shipping Policy and Refund Policy. Under the Electronic Commerce Act of 2000 (Republic Act No. 8792), agreements formed electronically are as binding as those on paper, and your click of "Place order" is your signature.
You must be of legal age to contract, or have the consent of a parent or guardian.
3. Orders
Your order is an offer to buy. We accept it when we confirm it in writing or begin work on it — not simply when payment clears. We may decline or cancel an order, and refund you in full, where an item is unavailable, where a price or description was published in error, where we cannot verify payment, or where the request falls outside what we are willing to print (see section 6).
4. Prices, payment and receipts
All prices are in Philippine pesos and are inclusive of applicable taxes unless stated otherwise. Shipping is charged separately and is shown or confirmed before you pay.
We accept GCash, Maya, Visa and Mastercard through Shopify's secure checkout, and bank transfer for bulk work arranged in chat. Bulk and corporate orders generally require 50% down payment to begin production, with the balance due on completion before dispatch.
Prices, volume tiers and product descriptions may change at any time before an order is placed. A price we have quoted you in writing for a specific order stands for that order. A BIR-registered invoice is issued on request — tell us the registered name and TIN you need it made out to.
5. Custom work, artwork and proofs
Most of what we do is made to order, so this section matters.
- Free layout, two revisions. Every custom order includes the layout work and two rounds of revision. Substantial further changes, or a change of direction after approval, may be quoted separately.
- Proof approval. We send a proof before printing. You are responsible for checking spelling, names, dates, figures and layout. Once you approve it in writing, that file is what we print, and errors carried through from an approved proof are not our responsibility.
- Artwork you supply. By sending us artwork, logos, photographs or text you confirm that you own it or have permission to use it, and you agree to hold us harmless against any third-party claim arising from printing it.
- Colour. Screens and printers do not render colour identically, and fabric and ceramic take ink differently from paper. Minor variation between what you see on your device and what arrives is normal and is not a defect. If exact colour matters, ask us for a physical proof.
- Quantities. Minimum six pieces per design. Volume tiers begin at twelve.
6. What we will not print
We decline work that is unlawful, that infringes another party's copyright or trademark, that is obscene, or that is designed to deceive, harass or defame. We may decline other work at our discretion, and where we do we will say so promptly and refund anything already paid.
7. Our own designs
The original artwork, illustrations, photographs, layouts and written content on this site are ours, and remain ours after you buy a product carrying them. Buying a printed item gives you the item, not a licence to reproduce, resell or commercially redistribute the design. Custom artwork we develop for you may be used by you for the purpose it was commissioned for.
8. Delivery and risk
Delivery times are set out in our Shipping Policy and are estimates given in good faith, not guarantees against courier delays, weather or events outside our control. Risk in the goods passes to you on delivery, or on collection where you pick up from the studio.
9. Your rights as a consumer
Nothing in these terms removes or reduces any right given to you by the Consumer Act of the Philippines (Republic Act No. 7394), the Internet Transactions Act of 2023 (Republic Act No. 11967), or any other Philippine consumer legislation. Where a term here conflicts with those rights, those rights prevail. Our Refund Policy sets out how we handle defective, damaged and incorrect goods.
10. Liability
We are responsible for the goods we make and for our own negligence. Subject to your statutory rights, and except where the law does not permit such a limitation, our total liability in connection with any order is limited to the amount you paid for that order. We are not liable for indirect or consequential loss — for example lost profit, or the cost of an event proceeding without the item — but this does not exclude liability for death or personal injury caused by our negligence, or for fraud.
Where a deadline is critical, tell us the date in writing before you order so we can say honestly whether we can meet it.
11. The site itself
We keep the site accurate but cannot warrant that it will always be available, error-free or current. Product images are illustrative. Links to other sites are provided for convenience; we are not responsible for their content or their policies.
12. Personal information
How we handle your personal information is set out in our Privacy Policy, which follows the Data Privacy Act of 2012 (Republic Act No. 10173).
13. Changes to these terms
We may update these terms. The version published here when you place your order is the version that governs it. The date of the most recent revision is shown below.
14. Governing law
These terms are governed by the laws of the Republic of the Philippines. Disputes we cannot settle between us are subject to the exclusive jurisdiction of the proper courts of Rizal, without prejudice to your right to bring a consumer complaint before the Department of Trade and Industry.
15. Contact
Questions about these terms go to gee@arkdesignsmz.com.
Arkdesigns MZ Digital Printing Services
Binangonan, Rizal, Philippines
DTI Business Name No. 5248938 · Business Permit No. 7136 · BIR Registered CRT-040000000-3775
Last updated: 1 September 2026