Shipping policy

Shipping Policy

Thank you for choosing Ark Designs MZ! We are committed to ensuring a smooth and timely delivery of your order. Please read our Shipping Policy carefully to understand how we handle shipping and delivery.

Shipping Methods:

We offer several shipping methods to accommodate your needs:

  1. Standard Shipping: Our standard shipping option is available for most orders and typically takes 4 to 7 days to reach your destination.

  2. Express Shipping: For those who need their orders faster, we offer express shipping with delivery within 3 days upon ordering.

Shipping Fees:

Shipping fees are calculated based on the weight, size, and destination of your order. You can view the shipping fees during the checkout process before making a payment.

Order Processing Time:

Orders are typically processed within 3 days after payment confirmation. Please note that customized orders may require additional processing time.

Shipping Time:

The estimated shipping time depends on the selected shipping method and your location. While we do our best to ensure timely deliveries, unforeseen circumstances such as weather conditions and holidays may affect delivery times. We appreciate your patience in such cases.

Order Tracking:

Once your order is shipped, you will receive a tracking number via email or SMS, depending on your provided contact information. You can use this tracking number to monitor the status and progress of your shipment.

International Shipping:

We offer international shipping to select countries. Please note that customs regulations and import duties may apply in your country. It's essential to be aware of and responsible for any additional charges related to international shipping.

Delivery Address:

Please ensure that you provide accurate and complete delivery information during the checkout process. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

Returns and Refunds:

For information on returns and refunds, please refer to our Refund Policy 

Contact Us:

If you have any questions or concerns about our Shipping Policy, please contact us at gee@arkdesignsmz.com.

We are here to assist you and provide the best possible shopping experience.